Terms of service

Terms of Service – Unit18

Welcome to Unit18. By accessing or using our website (unit18.store), you agree to comply with and be bound by the following terms and conditions.

1. General

  • Unit18 operates as an online store offering made-to-order apparel and related products

  • By using this website, you confirm that you are at least 18 years old or accessing under supervision

  • We reserve the right to update or modify these terms at any time without prior notice

2. Products & Orders

  • All products are made-to-order, and slight variations in print or color may occur

  • We reserve the right to refuse or cancel any order at our discretion

  • Prices and product availability are subject to change without notice

3. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise

  • Payments must be completed through approved payment methods available on the website

  • In case of payment failure, the order will not be processed

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors

  • Unit18 is not responsible for delays caused by courier partners or unforeseen circumstances

  • Customers must provide accurate shipping details; incorrect information may lead to failed delivery

5. Returns & Refunds

  • Returns and refunds are governed by our Refund & Return Policy

  • Only damaged or size mismatch products are eligible for return

  • Shipping charges are non-refundable

6. Intellectual Property

  • All content on this website, including designs, logos, text, and graphics, is the property of Unit18

  • Unauthorized use, reproduction, or distribution is strictly prohibited

7. User Conduct

By using this website, you agree not to:

  • Use the website for any illegal or unauthorized purpose

  • Attempt to disrupt or interfere with website functionality

  • Misuse any content or services provided

8. Limitation of Liability

  • Unit18 shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services

  • Our maximum liability shall not exceed the amount paid for the product

9. Cancellation Policy

  • Orders can only be canceled within a limited time before processing

  • Once production has started, cancellation may not be possible

10. Governing Law

  • These terms shall be governed by and interpreted in accordance with the laws of India

  • Any disputes shall be subject to the jurisdiction of the appropriate courts

11. Contact Information

For any questions regarding these Terms of Service, please contact us at:
clothingsentinel.store@gmail.com

Unit18 – Not for Everyone